Refund & Cancellation Policy

You can return your WROSAUDI shop products for 7 days after the parcel has reached your address. We accept only returns that are notified to us in term of 2 working days after the delivery of the parcel.

We reserve the right to refuse returns that are shipped after the 7 days grace period has expired or items that are not in the same condition you received them in.

All correctly returned Products will be refunded to the original purchaser as a credit to the relevant credit/debit card or bank account used for the transaction after deducting the applicable bank charges (if any).

We are not responsible for any additional cost on delivered orders such as shipping cost on returned orders for any reason. 

Please note card refunds may take up to thirty (30)business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and WROSAUDI shop shall not be liable for any delays in refund by card companies. WROSAUDI shop offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in the processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.